Ordering Options
We offer multiple convenient ways to place your order. Choose the method that works best for you:
Option 1: Order Online (Recommended)
Our website is open 24/7 for your convenience. Fastest processing and full order tracking.
Option 2: Order via WhatsApp
Quick and personal. Chat with our team for product recommendations and instant quotes.
Option 3: Order by Phone
Speak directly with our sales team for bulk orders or complex requirements.
Option 1: How to Order Online
Step 1: Browse Products
- Visit our Shop page to browse all products
- Use the search bar to find specific items (e.g., "ear tags", "applicator")
- Filter by category, price, or availability
- Click on any product to view details, specifications, and reviews
Step 2: Add to Cart
- Select your desired quantity
- Choose any available variants (size, color, type)
- Click the "Add to Cart" button
- Continue shopping or click the cart icon to review your items
Step 3: Review Your Cart
- Click the shopping cart icon at the top right
- Review your items, quantities, and prices
- Apply any coupon codes if you have them
- Check the shipping estimate (FREE for orders over ₦50,000)
- Click "Proceed to Checkout"
Step 4: Checkout
- Login: Only Registered users can place and track orders
- Enter Shipping Details: Provide accurate delivery address with landmarks
- Choose Delivery Method: Standard delivery or express (Lagos only)
- Select Payment Method:
- Paystack (Card, Bank Transfer, USSD)
- Flutterwave (Card, Bank Transfer)
- Cash on Delivery (select locations, orders under ₦100,000)
- Review and Confirm: Double-check your order details
- Place Order: Click the final confirmation button
Step 5: Order Confirmation
- You will receive an order confirmation email with your order number
- An SMS notification will be sent to your phone
- Log into your account anytime to check order status
- You will receive tracking updates as your order progresses
Option 2: How to Order via WhatsApp
Quick Order Process
- Save our WhatsApp number: +234 123 456 7890
- Send us a message with:
- Your name and location
- Product names or descriptions
- Quantities needed
- Any specific requirements
- Our team will respond with:
- Product availability confirmation
- Total cost including shipping
- Estimated delivery time
- Payment instructions
- Make payment via bank transfer or request payment link
- Send payment confirmation screenshot
- Receive order confirmation and tracking details
Tip: Send product screenshots from our website for faster service!
Option 3: How to Order by Phone
Call Us Directly
- Sales Hotline: +234 123 456 7890
- Available: Monday - Friday, 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
What to Prepare
- List of products you need
- Delivery address with landmarks
- Preferred payment method
- Questions about products or specifications
Payment Methods
| Method | Processing Time | Notes |
|---|---|---|
| Debit/Credit Card | Instant | Visa, Mastercard, Verve accepted |
| Bank Transfer | 5-10 minutes | Send screenshot for confirmation |
| USSD | Instant | Works with all Nigerian banks |
| Cash on Delivery | N/A | Lagos only, max ₦100,000 |
After You Order
What Happens Next?
- Order Processing (0-24 hours): We verify payment and prepare your items
- Shipping (1-5 days): Depending on your location (see Shipping Info)
- Delivery: Our courier delivers to your address or pickup point
- Confirmation: You confirm receipt and inspect your items
Track Your Order
- Online: Log in → My Orders → Track Order
- WhatsApp: Send "Track [Order Number]" to +234 123 456 7890
- SMS Updates: Automatic updates at each stage
Need Help?
Contact Our Support Team
Frequently Asked Ordering Questions
Can I modify or cancel my order?
Orders can be modified or cancelled within 2 hours of placement or before payment confirmation. Contact us immediately via WhatsApp for fastest assistance.
Do I need an account to order?
No, guest checkout is available. However, creating an account allows you to track orders, save addresses, and earn rewards.
Is there a minimum order amount?
No minimum for online orders. Cash on Delivery requires minimum ₦10,000.
How do I know if my order was successful?
You will receive confirmation via email and SMS with your order number. If you do not receive these within 30 minutes, please contact us.
Can I order bulk quantities?
Yes! For bulk orders (10+ units), contact us directly for wholesale pricing and dedicated support.