1. Introduction
Faz Ventures ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, billing and shipping addresses
- Payment Information: Credit/debit card details (processed securely through Paystack/Flutterwave - we do not store full card numbers)
- Order Information: Products purchased, order history, preferences
- Account Information: Login credentials, wishlist items, saved addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or inquiries
- Send promotional emails and newsletters (with your consent)
- Improve our website, products, and services
- Prevent fraud and enhance security
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We only share information with:
- Service Providers: Payment processors, shipping/delivery companies, and IT service providers who assist in our operations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant gateways
- Regular security audits and updates
- Restricted access to personal information within our organization
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@fazventures.com.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Understand how you use our website
- Improve user experience
- Deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@fazventures.com
- Phone: +234 123 456 7890
- Address: 123 Farm Road, Lagos, Nigeria